Important FamilyWay Customer Notes


Familyway Logo

 
Welcome to FamilyWay
Internet Services

Dear  Valued Customer

We are so glad you have joined the FamilyWay.Net family. We have worked very hard to become one of the best and fastest growing ISP's. Should you have any problems at all please let us know at either customer care or tech support.

We want to make your move as easy as possible, if you need help canceling your other ISP there is some helpful links in our tech support area.

enjoy surfing the web.

Helpful Information


 When you first join, you are emailed settings that are important to keep, like:

Your User Name is :        _________

Your Network Log-In is:   your_name @logon-o.net

Your Main Email Address is :  your_name@familyway.net

Your Password is :     xxxxx

You are on Network:  xxxxx

Your Customer ID # is:  xxxxx

Members Area is: http://home.familyway.net

A Note about configuring Spam/Virus filtering for your email:

You can check your email or configure your spam/virus filtering online at the FamilyWay.Net Members Area Mail Center by following this URL: http://home.familyway.net/webmail.htm


 
Note Your regular monthly subscription fee will be $16.95 (as low as $14.25/mo when paid yearly!)
 
If you should have ANY service or billing issues please feel free to email me FIRST as often times we check email several times per day. If you can not get us via email, feel free to call at;
(Toll Free) 1-866-332-0150
email; webmaster @ familyway . net
 
Computer set up software can be downloaded free at the following URL:
 
http://download.familyway.net/network.exe

Members can download other FREE software at this link: Downloads

 


Tech Support

 

Tech Support Area is located at : http://www.familyway.net/support.htm

You can also search for help with Internet, Computer or FamilyWay issues
by using our: Help Desk

Our On-Line Tech Support Area is state of the art, you can check system status, make changes to your account, activate your personal webspace, set-up extra email accounts and much more.

 

All Technical Support Issues, call:

989-261-4355

NOTE: we are not a computer repair shop and can only
help with issues related to our Internet service.

 



Set-Up Software Download
 

 
Click this link or paste it into your browser address bar:
http://download.familyway.net/network.exe
Set-Up software can also be downloaded from the tech support area, to request a free set-up CD please call us at 989-261-4355 or drop us an email at webmaster@familyway.net

 



Dear Friend,

My name is Kevin Everingham, myself and Mr. Terry King are the Co-Owners of FamilyWay Internet Services. On behalf of our Company, let me welcome you aboard. Please call us with any questions you may have and should you ever have any problems, please let us know ASAP. We are here for you and We Are Proud To Be Your Internet Service Provider!

 
 
 
We offer Nationwide Internet Access for Only 16.95 Per Month.
or sign up online at   http://www.familyway.net 24 Hrs per day.
 

See why more people are
trusting us to be their Internet
Provider!



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